We really want you to be pleased. So, so much. If you are not, please contact us at email@example.com and give us the chance to make it right.
We hope you love your purchase, but if for any reason you are not completely satisfied with an item, you may return it to us for exchange or a full refund (less any shipping charges). Returns must be delivered to us within 30 days of the date you received your order.
Return shipment costs are the responsibility of the buyer. Returned goods must be delivered to us unused, in original packaging and in the condition they were received or you may not be eligible for refund.
Please be sure to ship your item by insured, traceable mail. UPS, USPS and other carriers offer this service. We are not responsible for product lost or damaged during shipment. Once we receive the returned items, we will promptly issue your refund (if applicable).
To return something, email us at firstname.lastname@example.org. Please include the order number and item(s) you wish to return.
For orders over $75, we offer free ground shipping. Free shipping will be automatically applied upon adding $75 or more worth of merchandise to your shopping cart.
Ground shipping is $10 for all other orders. We generally ship UPS Ground or USPS Priority Mail.
We accept all major credit cards: Visa, MasterCard, American Express, and Discover.
We also accept PayPal.
Please be aware that we are required to collect sales tax for orders shipping to a location in New York State.